Thus the next thing you have to do is to check if there’s an available update for your phone. Samsung often rolls out updates for the core applications through the firmware upgrade. Third solution: Check for new firmware updatesĬore applications should work properly, but there are times when they also need to be updated. If the problem continues, then move on to the next solution. Now tap Clear data, and touch OK to confirm.Īfter doing that, launch the Phone app and try making phone calls.Tap and hold on its icon until the Options menu shows.
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